Keyword index

service quality

8     MANAGING CUSTOMER SATISFACTION IN THE RESTAURANT INDUSTRY: A WORD FROM MANAGERS ...     369-378
6     THE EVALUATION OF TRAVEL AGENCIES IN SERBIA ...     71-81
11     THE CHALLENGES OF SERVICE QUALITY AT HIGHER EDUCATION INSTITUTIONS ...     615-631

Index:

A B C Č Ć D Đ E F
 
G H I J K L Lj M N Nj
 
O P R S Š T U V Z Ž